LEGAL
MANIFEST

1. DATA CONTROLLER IDENTIFICATION

The data controller responsible for the processing of personal data collected through this website is VirexiumSystems, with registered office at 1620, Vesterbrogade 40, Copenhagen, Denmark. For any inquiries regarding data protection, you may contact our Data Protection Officer at [email protected].

2. PERSONAL DATA WE COLLECT

We collect the following categories of personal data when you interact with our services:

• Identity Data: Full name, username, or similar identifier.
• Contact Data: Email address, telephone number, and billing/delivery address.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

3. LEGAL BASIS FOR PROCESSING

We process your personal data only when we have a valid legal basis to do so under the General Data Protection Regulation (EU) 2016/679. The applicable legal bases include:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (Article 6(1)(a) GDPR).
• Contract: Where processing is necessary for the performance of a contract with you (Article 6(1)(b) GDPR).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation (Article 6(1)(c) GDPR).
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights (Article 6(1)(f) GDPR).

4. PURPOSES OF DATA PROCESSING

VirexiumSystems processes your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To process transactions and deliver the services you have requested.
• To send you service-related communications and administrative messages.
• To comply with legal and regulatory obligations.
• To analyze website usage and improve our digital infrastructure.
• To detect, prevent, and address technical issues and fraudulent activities.

5. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

6. DATA RECIPIENTS

Your personal data may be shared with the following categories of recipients:

• Service providers who assist in our operations (hosting, payment processing, analytics).
• Professional advisors including lawyers, auditors, and insurers.
• Governmental or regulatory authorities when required by law.

All third-party processors are bound by data processing agreements that ensure the protection of your personal data in accordance with the GDPR.

7. INTERNATIONAL DATA TRANSFERS

We may transfer your personal data outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions as applicable.

8. YOUR DATA PROTECTION RIGHTS

Under the GDPR, you have the following rights:

• Right of Access: The right to obtain confirmation as to whether your personal data is being processed and to request a copy of that data (Article 15).
• Right to Rectification: The right to request the correction of inaccurate personal data (Article 16).
• Right to Erasure: The right to request the deletion of your personal data ("right to be forgotten") (Article 17).
• Right to Restriction: The right to request the restriction of processing of your personal data (Article 18).
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format (Article 20).
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes (Article 21).
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time (Article 7(3)).

9. DATA SECURITY

VirexiumSystems implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, regular security assessments, and incident response procedures.

10. COOKIES POLICY

Our website uses cookies and similar tracking technologies to distinguish you from other users. Essential cookies are necessary for the website to function. You may configure your browser to block or alert you about these cookies, though some parts of the website may not function properly as a result.

11. COMPLAINTS

If you believe that VirexiumSystems has not handled your personal data in accordance with the GDPR, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or the supervisory authority in your country of residence.

12. CONTACT INFORMATION

For any questions about this Privacy Policy or our data processing practices, please contact:

VirexiumSystems
1620, Vesterbrogade 40
Copenhagen, Denmark
Email: [email protected]

1. WHAT ARE COOKIES

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. COOKIES WE USE

• Essential Cookies: These are strictly necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
• Functional Cookies: These cookies allow the website to remember choices you make (such as your cookie consent preferences) and provide enhanced, more personal features.
• Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. All information is aggregated and therefore anonymous.

3. MANAGING COOKIES

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

4. THIRD-PARTY COOKIES

We may use third-party services (such as Google Analytics) that set their own cookies. These third parties have their own privacy policies governing the use of cookies. We encourage you to review these policies.

5. UPDATES TO THIS POLICY

This Cookies Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

6. CONTACT

VirexiumSystems
1620, Vesterbrogade 40
Copenhagen, Denmark
Email: [email protected]

1. GENERAL REFUND TERMS

At VirexiumSystems, we are committed to delivering high-quality bespoke e-commerce solutions. Due to the digital nature of our services, refunds are handled under the following conditions:

2. ELIGIBILITY FOR REFUND

• Service Not Delivered: If we fail to deliver the agreed-upon service within the contracted timeline due to our operational failure, you are entitled to a full refund of any advance payments made.
• Material Defects: If the delivered service contains material defects that cannot be remediated within a reasonable timeframe, you may request a partial or full refund at our discretion.
• Cancellation Before Work Begins: If you cancel a project before work has commenced, you are entitled to a full refund minus any non-recoverable third-party costs already incurred.

3. NON-REFUNDABLE ITEMS

• Services that have been fully delivered and accepted in writing.
• Custom development work that has been completed and deployed.
• Third-party license fees or hosting costs already paid on your behalf.
• Consulting sessions that have been conducted.

4. REFUND REQUEST PROCESS

To request a refund, you must submit a written request to [email protected] within 14 days of the transaction date, including:

• Your full name and contact information.
• Transaction reference number.
• A detailed description of the reason for the refund request.
• Supporting documentation where applicable.

5. REFUND PROCESSING

Eligible refunds will be processed within 10 business days of approval. Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

6. CONSUMER RIGHTS

This refund policy does not affect your statutory rights under EU consumer protection law, including the EU Consumer Rights Directive 2011/83/EU. Where applicable, you have the right to cancel a distance contract within 14 days without giving any reason.

7. DISPUTE RESOLUTION

In the event of a dispute regarding refunds, you may use the European Commission's Online Dispute Resolution (ODR) platform available at https://ec.europa.eu/consumers/odr.

8. CONTACT

VirexiumSystems
1620, Vesterbrogade 40
Copenhagen, Denmark
Email: [email protected]

1. ACCEPTANCE OF TERMS

By accessing or using the services provided by VirexiumSystems (1620, Vesterbrogade 40, Copenhagen, Denmark), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services.

2. SERVICES DESCRIPTION

VirexiumSystems provides bespoke e-commerce development, platform architecture, and digital commerce consulting services. The specific scope, deliverables, timeline, and pricing for each project are defined in a separate Statement of Work (SOW) or service agreement.

3. CLIENT OBLIGATIONS

• Provide accurate and complete information necessary for project execution.
• Respond to inquiries and requests for feedback within a reasonable timeframe.
• Ensure timely delivery of any client-provided assets, content, or credentials.
• Comply with all applicable laws and regulations in the use of deliverables.

4. INTELLECTUAL PROPERTY

Unless otherwise specified in the SOW:

• All custom code, designs, and deliverables created by VirexiumSystems become the property of the client upon full payment.
• VirexiumSystems retains the right to use general knowledge, skills, techniques, and non-proprietary methodologies developed during the engagement.
• Third-party libraries, frameworks, and tools remain subject to their respective licenses.

5. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of the engagement. This obligation survives the termination of the service agreement for a period of 3 years.

6. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, VirexiumSystems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services. Our total aggregate liability shall not exceed the total fees paid by the client for the specific service giving rise to the claim.

7. WARRANTY

VirexiumSystems warrants that all services will be performed in a professional and workmanlike manner consistent with industry standards. We provide a 30-day warranty on delivered work to address defects in functionality. This warranty does not cover issues arising from client modifications, third-party integrations, or environmental factors beyond our control.

8. TERMINATION

Either party may terminate a service agreement with 30 days' written notice. In the event of termination, the client shall pay for all work completed up to the date of termination. All deliverables completed and paid for shall be transferred to the client.

9. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Denmark. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Copenhagen, Denmark.

10. MODIFICATIONS

VirexiumSystems reserves the right to modify these Terms of Service at any time. Material changes will be communicated to active clients via email. Continued use of our services following notification of changes constitutes acceptance of the modified terms.

11. CONTACT

VirexiumSystems
1620, Vesterbrogade 40
Copenhagen, Denmark
Email: [email protected]
Phone: +45 60 24 87 19